Contact Us

Contact Us

We're here to help! If you have any questions, feedback, or need support with CineThink, please don't hesitate to reach out.

Support

Email: support@seedance2video.pro

Location: Shenzhen, China

We respond to all inquiries within 3 business days.

What We Can Help With

• Account and billing questions
• Technical issues or bugs
• Refund requests
• Content safety moderation questions, including blocked prompts or suspected false positives
• Feature suggestions and feedback
• General product questions

For content safety questions, please include the approximate time of the request, your account email, and a short description of what happened. Do not send API keys, passwords, payment card numbers, or highly sensitive personal information by email.